Privacy Policy
MedExpert d.o.o., with its registered office at Zelinska 2, Zagreb, Croatia, OIB (Personal Identification Number): 64760965245, recognizes the importance of protecting your personal data when you use our website and takes data protection very seriously. We therefore want you to understand what information we collect and store, when we collect it, and how we use it. This Privacy Policy explains our data protection practices and security measures.
MedExpert d.o.o. collects, processes, and uses personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
Collection and Processing of Personal Data
You may use our website without disclosing your personal data. You are not required to provide personal information as a condition of using the website unless such information is necessary to provide you with a specific service or enable you to use one of our products at your request.
When you use our website, we may store certain information for security purposes. This information may include the name of your internet service provider, the website from which you accessed our website, the pages you visit from our website, and your IP address. Although this information could potentially be used to identify you, we do not use it for that purpose.
From time to time, we may use such data for statistical purposes. In doing so, we maintain the anonymity of individual users so that they cannot be identified.
Where we engage third parties to process data on our behalf in order to provide you with requested products or services, or for other purposes to which you have consented, we take appropriate measures to ensure that such third parties are authorized to perform the relevant activities and provide sufficient guarantees regarding data protection and confidentiality. We rely on appropriate technical and organizational measures to ensure compliance with applicable personal data protection regulations.
We collect personal data only when you voluntarily provide it to us. Our databases and their contents remain under our control or that of processors and servers acting on our behalf and accountable to us. We will not disclose your personal data in any form to third parties, either directly or through intermediaries, unless we have obtained your consent or there is another lawful basis for doing so.
We retain control over and responsibility for the use of all personal data you share with us. Some or all of this data may be stored or processed in other countries where different data protection laws may apply. In such cases, we will ensure that appropriate safeguards are in place to require processors in those countries to provide a level of data protection equivalent to that required under applicable law.
Purpose and Retention of Personal Data
The information we collect will be used solely for the purpose of providing our products and services or for other purposes to which you have consented, unless otherwise required or permitted by law.
We retain personal data only for as long as necessary to provide the requested service or the service for which you have given your consent, unless a longer retention period is required by law, for example in connection with ongoing legal proceedings.
Use of Cookies
Our website uses cookies. Cookies are small text files stored on your device through your web browser. They store certain information, such as operating system language or website preferences, and may allow your browser to be recognized when you visit websites again, depending on the duration of the cookie.
We use non-essential cookies only with your prior consent. When you visit our website for the first time, a notice will appear asking you to consent to the use of additional cookies. If you provide your consent, a cookie recording your choice will be stored on your device and the notice will not appear again for as long as that cookie remains valid. Once the cookie expires, or if you delete it beforehand, the notice will appear again on your next visit and you will be asked to provide your consent again.
You may withdraw your consent to the use of non-essential cookies at any time. You may also restrict or disable cookies through your browser settings. Please note that disabling certain cookies may limit the functionality and accessibility of this website.
Web Analytics Using Google Analytics
This website uses Google Analytics, a web analytics service provided by Google.
Subject to your consent, Google analyzes your use of this website on our behalf. Information collected in connection with your use of the website may include the referring URL, pages visited, browser used, language settings, operating system, and screen resolution. This information may be transmitted to and stored on Google's servers, where it is analyzed and the resulting information is made available to us in aggregated or anonymized form.
Where applicable, measures such as IP anonymization are used to reduce the ability to associate analytics information with an identifiable individual.
You may withdraw your consent to web analytics at any time through the available cookie or consent settings. You may also use browser-based tools provided by Google to prevent Google Analytics from collecting and processing information about your use of websites.
For further information about Google Analytics and Google's data protection practices, please refer to Google's applicable terms, privacy documentation, and data protection information.
Newsletter
By giving your consent and subscribing to our newsletter, you authorize us to contact you periodically by email for marketing and informational purposes. We will make reasonable efforts to ensure that the information we send is relevant to your interests.
If you no longer wish to receive our newsletter, you can unsubscribe at any time by clicking the “Unsubscribe” link included in our emails or by sending a written request to info@medexpert.hr.
Your Rights: Access, Rectification and Withdrawal of Consent
With regard to the personal data we hold about you, you have the right to request access to your data and, where applicable, its correction, completion, or deletion if it is incomplete, inaccurate, or outdated. To exercise these rights, you may send an email to the address provided in our legal notice or contact the person responsible for personal data protection using the contact details below.
As a user of our website, you may withdraw your consent to the processing of your personal data at any time and request that further processing based on that consent cease, subject to any processing that may continue on another lawful basis.
You can contact the person responsible for personal data protection at MedExpert d.o.o. via:
Email: info@medexpert.hr
Phone: +385 1 4640 700
Post: Zelinska 2, 10000 Zagreb, Croatia
