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Yes, we deliver devices and equipment throughout Croatia.
We also deliver devices and equipment outside Croatia through our distributors or trusted delivery services.
Delivery is paid for as agreed with the client.
No. Delivery, device installation and training are included in the price of the ultrasound system.
The price covers more than the device itself. Depending on your needs, it includes suitable probes, software options, installation and user training. Before purchase, we help you choose the optimal configuration, and after installation we provide support and servicing.
For all quotation enquiries, feel free to contact us at info@medexpert.hr. Depending on your needs and following a discussion with our sales specialists, we will send you a written quotation that may also include delivery to your institution.
Yes. In cooperation with banks, we offer leasing and instalment payment options tailored to veterinary institutions.
The purchase of an ultrasound system begins with an analysis of your needs, after which our application specialists recommend the optimal configuration of the device, probes and software. This is followed by a demonstration and hands-on trial so that you can confirm the device suits your way of working. After the order, we arrange delivery, installation and commissioning and provide the necessary user training. We remain available after installation through servicing and technical support.
The decision to repair or replace a device depends on its age, the frequency of breakdowns, the availability of spare parts and the diagnostic capabilities you are missing. Newer devices often offer better image quality, more advanced functions and greater reliability, which can make them a more cost-effective solution in the long term.
You will receive the best recommendation by speaking with our sales specialists. In addition to recommending a suitable system for your specialisation, our ultrasound systems include educational tools with reference images, diagrams and photographs of probe positions that make it easier to train residents. Feel free to contact us at info@medexpert.hr with all your requirements.
Our company, MedExpert d.o.o., is the exclusive distributor of Mindray medical devices and equipment in the Republic of Croatia. Whether you need a single device, servicing or equipment for an entire veterinary clinic or station, we are here for all your needs.
We offer Mindray devices, from premium systems such as Resona A20, Resona I9, Nuewa I9 and Consona N9, through point-of-care devices such as TEX20, TE9 and TE7, to portable models including M9, MX3, MX5 and MX6 for various specialisations such as radiology, gynaecology, cardiology, MSK and others.
Yes. Our specialists will provide a complete turnkey clinic equipment service, with the option of demonstration and testing before purchase.
Yes. Every customer receives initial training and technical support, and advanced training for the devices' advanced functions is also available. Our application sales specialists are always ready to explain any function and resolve any uncertainty regarding the operation of ultrasound systems.
Of course. Contact us through the form or by phone and our sales advisers will arrange a live demonstration to suit your schedule.
Call our service specialists on 0914265002, 0914265003 or 091426012, or email us at servis@medexpert.hr. We will resolve your problem as quickly as possible and, if possible, provide you with a replacement device while yours is being repaired.
Absolutely not. Ultrasound probes are highly sophisticated components that may only be repaired by certified service technicians. Attempting a repair yourself may only make the existing problem worse.
Contact us at servis@medexpert.hr or on 0914265012. You will arrange everything with our service team and do not need to prepare anything special.
MedExpert d.o.o. is the only authorised Mindray distributor in Croatia, and our service specialists are the only specialists authorised to provide certified servicing of Mindray ultrasound systems. A service agreement is defined and tailored to the client's needs and generally includes a discussion with the user, inspection and verification of the system error log, database review, disk checks, preset backups, calibration checks, inspection of the monitor, console and moving mechanical parts, device cleaning, safety and technical checks, device safety verification, inspection of peripheral units and, finally, issuance of a service completion certificate.
Many companies are authorised to provide servicing, depending on the type of device. MedExpert's service technicians provide ISO 9001:2015-certified, high-quality servicing and technical support for many veterinary devices.
All devices have a 24-month warranty, with the option to extend it. It covers servicing, parts and software updates.
Yes. Our service centre in Zagreb provides a rapid response and a replacement device in the event of a repair.
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